OuterSignal Acquires Tempo to Advance Agentic Personalization for Consumer Brands

NEW YORK, Nov. 10, 2026 — OuterSignal, the agentic customer intelligence platform helping consumer businesses personalize marketing for every customer, today announced it has acquired Tempo and its proprietary agentic marketing technology. OuterSignal will build Tempo's technology into its platform to advance agentic personalization across the channels brands own, including email, SMS and web.

Tempo's agents learn a brand's catalog, voice and rules, and work within them. Inside OuterSignal, that technology will work alongside the full profile behind every customer, helping brands shape each interaction around the specific person on the other side.

"AI agents are only as good as what they know about the person on the other side," said Zach Zelner, co-founder and CEO of OuterSignal. "OuterSignal knows who every customer is. Tempo's technology helps our agents put that understanding to work in every interaction a brand has with them."

"We built Tempo so brands could work with a tireless team of agents that know the brand inside and out," said Joe Devoy, co-founder and CEO of Tempo. "The best marketing starts with knowing the customer, and no one does that better than OuterSignal. I'm glad our technology has a home there."

Tempo joins Monocle, which OuterSignal acquired in May and which runs autonomous, 1:1 customer journeys across email, SMS and web. Together, OuterSignal and Tempo will help brands:

• Start from who each customer is. Personalization begins with each customer's profession, interests and life stage, not only what they clicked.
• Stay on brand at scale. Agents work within the brand's catalog, voice and rules, so personalizing to every customer still sounds like the brand.
• Personalize every touchpoint they own. One understanding of each person shapes how a brand welcomes, engages and keeps them across the full funnel

What this means for Tempo customers

The Tempo app will wind down on December 1, 2026. Tempo customers will hear from OuterSignal directly today about next steps.

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SOURCE OuterSignal